A Scheme established to offer support and assistance to dental plan patients who request treatment following a dental trauma and/or dental emergency or oral cancer.

Scheme Documentation

Informative documents

Please download and keep in a safe place.

Large print or braille is available on request.

Scheme Handbook V2

V2.0 Scheme Handbook - Level A

Applicable from 1st January 2023

V2.0 Scheme Handbook - Level B

Applicable from 1st January 2023

V2.0 Scheme Summary and Important Information

Applicable from 1st January 2023

Request for Assistance forms

Forms can also be obtained from your dental practice with which you are registered.

If at all possible, you should contact us first to pre-authorise your request, as payment of benefit remains at the sole and absolute discretion of the Scheme Manager

V2.0 Request for Assistance - Dental Injury Accident 

Applicable from 1st January 2023

V2.0 Request for Assistance - Emergency 

Applicable from 1st January 2023

V2.0 Request for Assistance - Hospitalisation / Facial Disfigurement / Oral Cancer 

Applicable from 1st January 2023

Privacy Notice

Your dental plan administrator privacy notices can be downloaded below.

Practice Plan - Privacy Notice

Last updated 10th August 2023

DPAS - Privacy Notice

Last updated 16th August 2023

Contact Us

If you have suffered a dental trauma and/or dental emergency, oral cancer or other benefit as defined in the Scheme Handbook, please contact us on: 

Our UK office hours

Monday to Friday

9.00 am - 5.00 pm.

Calls are recorded for training and compliance purposes.

T: 03300 532 061 

E: assistance@wdeas.co.uk 

During normal UK working hours (9.00am to 5.00pm, Monday to Friday)

Outside normal UK working hours:

T: 0808 169 8117

If overseas:

T: (0044) 1691 887955

In the event of a complaint: 

T: 03300 532 061 

E: complaints@wdeas.co.uk 

For general queries relating to your Dental Plan:

(not in relation to requests for assistance)

Practice Plan plans

T: 01691 684120 

E: info@practiceplan.co.uk

DPAS plans

T: 01747 870910 

E: enquiries@dpas.co.uk

The Worldwide Dental Emergency Assistance Scheme is operated by Worldwide Assistance Limited (10907861). A company registered in England and Wales.

Registered office:

Cambrian Works 

Gobowen Road 



SY11 1HS

© Copyright 2023

Worldwide Assistance Limited, All rights reserved.