A Scheme established to offer support and assistance to dental plan patients who request treatment following a dental trauma and/or dental emergency or oral cancer.

Scheme Documentation

Informative documents

Please download and keep in a safe place.

Large print or braille is available on request.

V1 Scheme Handbook - Level A

Last updated 1st January 2021

Applicable from 1st January 2021


V1 Scheme Handbook - Level B

Last updated 1st January 2021

Applicable from 1st January 2021

Scheme Summary and Important Information

Last updated 1st January 2021

Request for Assistance forms

Forms can also be obtained from your dental practice with which you are registered.

If at all possible, you should contact us first to pre-authorise your request, as payment of benefit remains at the sole and absolute discretion of the Scheme Manager

Request for Assistance - Dental Injury Accident

Last updated 1st January 2021

Request for Assistance - Emergency

Last updated 1st January 2021

Request for Assistance - Hospitalisation / Facial Disfigurement / Oral Cancer 

Last updated 1st January 2021

Privacy Notice

Your dental plan administrator privacy notices can be downloaded below.

Practice Plan - Privacy Notice

Last updated 1st January 2021

DPAS - Privacy Notice

Last updated 1st January 2021

Contact Us

If you have suffered a dental trauma and/or dental emergency, oral cancer or other benefit as defined in the Scheme Handbook, please contact us on: 

Our UK office hours

Monday to Friday

9.00 am - 5.00 pm.


Calls are recorded for training and compliance purposes.

T: 0300 303 5061 

E: assistance@wdeas.co.uk 

During normal UK working hours (9.00am to 5.00pm, Monday to Friday)

Outside normal UK working hours:

T: 0800 525631 

If overseas:

T: (0044) 1747 820841 

In the event of a complaint: 


T: 0300 303 5061 

E: complaints@wdeas.co.uk 

For general queries relating to your Dental Plan:

(not in relation to requests for assistance)

Practice Plan plans

T: 01691 684120 

E: info@practiceplan.co.uk


DPAS plans

T: 01747 870910 

E: enquiries@dpas.co.uk


The Worldwide Dental Emergency Assistance Scheme is operated by Worldwide Assistance Limited (10907861). A company registered in England and Wales.


Registered office:

Cambrian Works 

Gobowen Road 

Oswestry 

Shropshire 

SY11 1HS

© Copyright 2021

Worldwide Assistance Limited, All rights reserved.